TERMS OF SALE
(Public Offer)
Effective date: 22 September 2026
By these Terms of Sale, the Seller, whose name and details are set out in the "Seller Details" section, offers to enter into a contract for the sale of goods on the terms below with any individual who accepts this offer (the "Buyer").
Definitions
Buyer — an individual purchasing goods solely for personal, family, household or other needs not related to business activities.
Website — buylerika.shop
1. Subject of the Contract
1.1. The Seller sells goods to the Buyer on the basis of the Buyer's orders in accordance with these Terms, and the Buyer accepts and pays for the goods.
1.2. Product names, descriptions, prices and other information needed to choose goods are available in the "Shop" section of the Website.
1.3. Each item is presented with photographs and a text description. As every piece is handmade, its size, shape and painting may differ slightly from the photographs. Such differences are a feature of handmade work and are not a defect.
1.4. If you have any questions about the properties or characteristics of an item, please contact us before placing your order by email or phone as listed on the Website. We will provide complete and accurate information about the item.
1.5. The specific items and their quantity are determined by the Buyer when placing the order and accepting these Terms.
2. Conclusion of the Contract
2.1. The Contract is concluded when the Buyer accepts these Terms.
2.2. Acceptance means completing all required fields in the order form, available via the "Cart" button on the Website, and clicking "Checkout".
2.3. Acceptance in this way means that the Buyer agrees to these Terms in full.
2.4. When this procedure is followed, the Contract is deemed to be concluded in writing.
2.5. Details on how to place an order are available in the "Cart" section of the Website.
3. Price and Payment
3.1. Prices are shown in the "Shop" section of the Website in US dollars per item. Prices are not subject to Russian VAT, as the Seller applies the simplified taxation system. The card is charged in Russian rubles at the payment provider's exchange rate on the date of payment.
3.2. The Seller may change prices unilaterally. The price of an item that has already been ordered and paid for will not change.
3.3. Payment is made on the Website by bank card via the Robokassa payment service. Payment details are provided in the "Shipping & Payment" and "Cart" sections of the Website.
3.4. Prices do not include import duties, taxes or customs fees charged in the country of delivery. These are paid by the Buyer.
4. Delivery
4.1. Goods are delivered to the address provided by the Buyer by CDEK or EMS Russian Post.
4.2. Delivery times and costs depend on the destination country.
4.3. Full information on delivery times and costs is available in the "Shipping & Payment" section of the Website.
4.4. Delivery times are counted in business days from the date the order is confirmed by email to the address provided by the Buyer at checkout.
4.5. Ownership of the goods and the risk of accidental loss or damage pass to the Buyer upon delivery.
4.6. The goods are deemed delivered to the Buyer if accepted by any person present at the delivery address provided by the Buyer at the time of delivery.
4.7. If the Buyer fails to accept the goods at the agreed delivery date and time, or refuses to pay import duties and the parcel is returned to the Seller, the Seller may require prepayment of the cost of re-delivery. If the order is cancelled instead, the refund will be reduced by the actual shipping costs incurred by the Seller.
5. Returns of Goods of Proper Quality
5.1. The Buyer may cancel the order at any time before delivery, and within 14 days after delivery.
5.2. Goods of proper quality may be returned if they remain unused and in their original condition (no scratches, scuffs or other signs of wear) and the packaging is intact.
Return shipping is paid by the Buyer. Returns should be sent to: CDEK office MSK33, 12 1st Magistralny Proezd, Building 1, Moscow, Russia. Please contact us at love@buylerika.com before sending a return so we can confirm the details.
5.3. Please include your order number with the returned item.
5.4. Handmade jewelry made to the Buyer's individual order or specifications cannot be returned or exchanged.
6. Warranty
6.1. Warranty terms are set out on the "Returns, Exchanges & Warranty" page of the Website.
7. Defects
7.1. Claims regarding the quantity, assortment, completeness or packaging of the order are accepted within 7 calendar days of the Buyer receiving the goods. If the parcel arrives damaged in transit, please contact us within 48 hours of delivery and attach photos of the parcel and the item.
7.2. The Buyer may also make a claim regarding defects discovered within the warranty period or, if no warranty period is specified, within 3 months of receiving the goods.
7.3. If a defect is found, the Buyer may choose to request:
a. free repair of the defect, or reimbursement of the cost of repair by the Buyer or a third party;
b. a proportionate reduction of the purchase price;
c. replacement with the same item or a similar item, with the price adjusted accordingly;
d. cancellation of the contract and a refund of the amount paid.
7.4. Repairs are completed within 45 calendar days of the defective item being delivered to the Seller.
7.5. Replacements are made within one month of the Seller receiving the Buyer's request, submitted as described in Section 8.
7.6. Refunds for defective goods are made within 10 banking days of the Seller receiving the Buyer's request, submitted as described in Section 8.
7.7. If the Buyer returns goods of proper quality, the Seller refunds the amount paid for the goods, excluding the cost of return shipping.
7.8. Refunds are made to the card used for payment, unless the parties agree otherwise.
7.9. Wear of gold plating and rhodium plating is NOT A DEFECT (it is natural wear and tear) and is NOT RESTORED under warranty. Plating can be renewed at any jewelry repair service for a separate fee.
7.10. Impact, pressure or dropping may cause chips or break the piece completely. The warranty does not cover items that have been subjected to mechanical damage resulting in a change of shape, chips, cracks, breakage and similar damage.
8. How to Make a Claim
8.1. Claims should be sent in writing to love@buylerika.com or to the Seller's address listed in the "Seller Details" section.
8.2. A claim must include the Buyer's contact details as provided when placing the order and the order number.
8.3. Please attach proof of payment and photos of the item and the defect.
8.4. If any of this information is missing, the time for reviewing and resolving the claim may be extended, but by no more than the time it takes the Buyer to provide the missing information.
8.5. The parties may agree that the amount due to the Buyer will be credited towards the purchase of other goods from the Seller. Such an agreement may be made in writing, including by email.
9. Governing Law and Disputes
9.1. These Terms are governed by the laws of the Russian Federation. If you are a consumer residing in another country, you also keep the protection of the mandatory consumer protection laws of your country of residence.
9.2. The parties will seek to resolve any disputes through negotiation. Before taking any other action, please contact us at love@buylerika.com — we will do our best to find a solution.
9.3. In case of disputes about defects, both the Buyer and the Seller may request an independent assessment.
Seller Details:
Sole Proprietor Valeria Sergeevna Romanova, trading as Buylerika Ceramic
Registered address: 65/32 Privolnaya Street, Apt. 106, Moscow, 109431, Russia
Taxpayer ID (INN): 772154157009
Primary State Registration Number (OGRNIP): 319774600283245
Email: love@buylerika.com
Phone / WhatsApp: +7 968 664-15-48